At The Instruction Company, we value our excellent team and their customer service skills. We pride ourselves on providing a great experience for all your rail training needs.
Steve has been involved in the rail industry for 35 years, as a driver, operations manager and locomotive driver trainer. During this time he has acquired the skills, experience and qualifications to advise, develop and deliver a wide range of performance management solutions. Steve has coordinated, developed, delivered and assessed locomotive driver training for several rail operators. He has also been responsible for training needs analysis, competency assessment and performance management of a team of driver trainers. He has most recently been involved in the development and implementation of a competency based training and assessment methodology for a large national freight operator and was a member of the team that won the ANTA award for training excellence and the Australian Human Resources Institute award for organisational support and business processes. During his time with National Rail, Steve received a Chairman's Award in 1998 for his participation in developing National Rail's locomotive driver training scheme.
Paul has been involved in the rail industry for many years, as a driver, operations manager and trainer. During this time he has acquired the skills, experience and qualifications to advise on, develop and deliver a wide range of performance management solutions. Paul is currently qualified to operate trains and deliver and assess training in NSW and Victoria. Prior to being with The Instruction Company Paul was working as Locomotive Driver Specialist for the National Rail Corporation (NRC) he was responsible for managing their major locomotive service centre in Melbourne. During his time with National Rail, Paul received two Chairman's Awards (1998 and 1999) and in 1999 was judged to be the Employee of the Year.
Mark has presided over significant growth in rail training operations nationally and is committed to providing quality staff and systems. He has estalibshed a professional, committed and flexible training team designed to meet the current and future needs of the industry.
Mark is well known throughout the rail network for his extensive knowledge in the rail industry with particular attention to the signaling and train control fields. He also holds a high level of knowledge to conduct training and assessment in the infrastructure & safeworking fields throughout the NSW network. Mark has an excellent rapport with those throughout the rail industry and is particularly adept at facilitating on job training and assessment exercises in the field in real life situations, making the training totally transparent.