End of Class Reaction Level Questionnaire

Name *

Course Title *

Job Title/Grade *

Phone Number *

Course Date/s (From)

Day

Month

Year

Course Date/s (To)

Day

Month

Year

Trainer’s Name *

Manager’s Name/Phone Number *

We want to ensure that the training you receive is of the highest quality. To help us achieve this we would be grateful if you would complete this questionnaire as frankly and as fully as possible.

1 - BEFORE THE TRAINING COURSE

a) Did you receive a pre-course ‘briefing’ from your manager before attending the course? *

Yes

No

b) If yes, please indicate your views on the quality of the briefing with your manager.

c) Did this help you to understand why you are on the course? If no, please give an explanation as to why?

2 - DURING THE TRAINING COURSE

How well were the course objectives explained? *

How well did the trainer help you to learn? *

How would you rate the course materials? *

How would you rate training aids used? *

If in-field training was included, how valuable was it? *

3 - About your TRAINER – How would you rate the following?

The trainer’s delivery and pace *

The trainer’s level of knowledge *

The trainer’s interaction with the group *

4 - About your Assessment

What type of exam/assessment have you taken? *

Computer-based

Paper

Practical/ Assessment

How effective was the exam/assessment? *

How well was the exam/assessment conducted? *

5 - FACILITIES – How would you rate the following?

Training Room *

Meal Room *

Reception *

6 - OVERALL RATING

Overall, how did you rate the course? *

What did you like most about the training program?

What did you dislike most about the training program?

Thank you for taking the time to complete this questionnaire. We will use this information to improve the quality of our training programs.